Accessibility Statement for VisitLancashire.com

Marketing Lancashire is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the issues listed below.

Non-accessible content

Despite our best efforts, some content and functionality may not yet be fully accessible.

Known issues include:

Some images do not have meaningful alternative text (WCAG 2.2 success criterion 1.1.1)

Some text and interface elements do not meet required colour contrast ratios (1.4.3, 1.4.11)

Certain interactive elements, including search filters and forms, are not fully operable using a keyboard (2.1.1)

Some links do not clearly describe their purpose (2.4.4)

Heading structures may not always follow a logical hierarchy (1.3.1, 2.4.6)

Some dynamic content (such as carousels or filters) may not be fully accessible to screen readers (4.1.2)

Some videos do not have captions or audio descriptions (1.2.2, 1.2.3)

It is not always possible to skip directly to the main content (2.4.1)

What we’re doing to improve accessibility

We are actively working to improve accessibility across the website. This includes:

Improving keyboard navigation across search and filtering features

Reviewing and correcting colour contrast

Ensuring consistent use of alternative text for images

Improving semantic structure and heading hierarchy

Enhancing compatibility with screen readers

We are prioritising these improvements based on user impact and aim to make significant progress during ongoing development cycles.

Disproportionate burden

Some third-party content, such as embedded maps or partner-provided materials, may not be fully accessible. Where possible, we will provide accessible alternatives.

Content outside the scope of the regulations

Pre-recorded video published before 23 September 2020 may not include captions or audio description

Older PDF documents may not be fully accessible

Feedback and contact information

If you need information on this website in a different format, or find any accessibility issues, please contact us:

Email: online@marketinglancashire.com

Telephone: 01772 426 450

We aim to respond within 5 working days.

Reporting accessibility problems

We’re always looking to improve accessibility. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us using the details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS).

Technical information

Marketing Lancashire is committed to making this website accessible in accordance with the Public Sector Bodies Accessibility Regulations 2018.

Preparation of this statement

This statement was prepared on 17 June 2026
It was last reviewed on 17 June 2026

How we tested this website

This website was last tested on 17 June 2026

Testing was carried out using a combination of:

automated tools

manual accessibility checks

keyboard navigation testing

A representative sample of pages was tested, including:

homepage